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So we don’t often talk about it, but sometimes sales is tough. Like really tough. Like the kind of tough that makes grown men cry and women take off their heels.
We didn’t get the deal. No-one will take our calls ALL DAY. We’re not hitting our target and we’ve got a mortgage to pay.
- Get your body on-side! A good old super hero pose is a great way of getting magic confidence and pick-me-up chemicals rushing round the brain. Don’t know what that looks like? Just make like Superman (or woman!)
- Take a walk – and look up at the sky – just breathe! This allows your brain to take a little time out and refocus
- Remember to look at the big picture – is it REALLY important in the big scheme of things? Often when we look at things more in the context of ‘the big stuff’ – illness, our family, even death, then it really allows us to refocus and stop sweating the small stuff – which is really important. WE are only dealing with someone who said no, or a deal that went wrong. Quite literally – no body died.
- Think about what you can do – what small action, or small win can you get to move you towards your overall goal – often we get so swept up in the big stuff we ignore some of the smaller activity that would actually give us a quick win – and a buzz of achievement which would really help us with ‘the other stuff’!
- Review – is what you are doing RIGHT NOW helpful? Or are you hiding? If you are hiding from what needs to be done make two lists – one which is the stuff that you actually need to do to be successful. The other listing all of the ‘other things’ you need to do – be really clear on what you need to get on with, and not in avoiding the stuff you don’t want to do!
- And lastly – acknowledge that you might be feeling a bit grumpy and raw right now – its OK to feel like that! Its NOT OK to let it spill into your next call / interaction – so think about using the tips above to park that emotion so you can move on calmly and professionally.
Resilience is all about mindset and how this affects your attitude and approach – so think about the attitude and approach you want and anything that can help you get into that state. Dory has a theme tune – have you? If you don’t then why not think about finding one to lift you up and help your bounce-a-bility!
If nothing else thinking about it will make you smile – another great way of moving yourself on to the next deal, the next call or the next conversation.
Oh – and I’d love to know if you have a theme tune in the comments…!